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We are now back open as normal for all installation & service works.
Our engineering teams are practicing social distancing and have the required PPE to perform our jobs safely. We ask that you please use the Contact Us page on our website to get in touch regarding all non-emergency works as staffing levels within our offices are not yet back to normal levels.
Out of Hours Emergency Service Operations are running as normal - these can be accessed by calling 01225 311970 - Option 9 on the menu connects you to our 24hr Control Room.
If you have an appointment booked with us, we ask that you please always stay at least 2m away from your engineer. All our engineering teams have hand sanitiser and will often wear gloves, however some tasks can’t be carried out safely with gloves on, so our engineers may ask to wash their hands.
We hope that everyone stays safe in these unprecedented times and if you have any questions please feel free to contact us.
Group Service Technical Director